1. What services do you offer?

We specialise in medical aesthetics, hair restoration treatments & IV therapy

• Dermal Fillers

• IV Therapy

• PRP (Platelet-Rich Plasma) therapy. for scalp

• Red light therapy for scalp

• Exosomes for scalp

2. How do I book an appointment?

You can book online, call our clinic, or send us a message via WhatsApp. Our team will confirm your booking within 24 hours.

3. What should I expect during my consultation?

Your consultation includes a detailed discussion about your goals, medical history, and suitability for treatment. We create a personalized plan tailored to your needs and desired results.

4. Are your treatments safe?

Yes. All procedures are carried out by qualified medical professionals using clinically approved products and techniques. Your safety and comfort are always our top priorities.

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5. How soon will I see results?

Results vary depending on the treatment:

• Injectables: immediately. Swelling will be present for 7-14 days.

• PRP & Hair Restoration: visible improvement typically after 3–6 sessions

• IV therapy : within 24 hours

Your practitioner will guide you on what to expect during your consultation.

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6. Do treatments require downtime?

Most aesthetic treatments are minimally invasive with little to no downtime. Some redness or mild swelling may occur but usually subsides within 24–48 hours.

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7. What is your cancellation policy?

We ask for at least 48 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may incur a fee.

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8. Do you offer financing or payment plans?

Unfortunately we do not offer finance or payment plans currently. We are still exploring that option.

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9. How long do the results last?

Results depend on the treatment and individual factors:

• IV therapy: 2-3 months.

• Dermal fillers: 6–12 months

• PRP / Exosomes: results build gradually and can last long-term with maintenance

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10. Do you offer home visits?

Yes. Home visits are available upon request on Sundays & Mondays for select treatments including Scalp Exosomes, PRP, wild hair growth Injectables & IV therapy. Please send us a WhatsApp to confirm times etc. Please note that extra charges apply for travel which is subject to your location.

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11. What products and equipment do you use?

We use only medical-grade, CE-certified products and FDA-approved devices, ensuring the highest standards of safety and effectiveness.

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12. Are there any age restrictions?

Yes, you have to be 18 for all treatments.

13. What is the closest station to the clinic?

Brentwood Train station is about a 2 minute walk from the clinic.